The use of mediation in resolving disputes related to medical services

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Abstract

The article gives the main characteristic of mediation in the field of public health as an experience of the protection of rights, the possibilities of its application are disclosed. In the course of the author's discussions, legislation on mediation and the practice of reconciliation are analyzed. The effectiveness of the use of mediation procedures is compared with the resolution of a dispute in a judicial procedure.

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About the authors

I. A. Shmelev

Samara State Medical University, Ministry of Health of Russia

Author for correspondence.
Email: i.a.shmelyov@samsmu.ru

Candidate of Medical Sciences, Associate Professor

Russian Federation, Samara

V. V. Sergeev

Samara State Medical University, Ministry of Health of Russia

Email: i.a.shmelyov@samsmu.ru

Doctor of Medical Sciences, Professor

Russian Federation, Samara

V. A. Kupryakhin

Samara State Medical University, Ministry of Health of Russia

Email: i.a.shmelyov@samsmu.ru

Candidate of Medical Sciences, Associate Professor

Russian Federation, Samara

Yu. S. Pechegina

Samara State Medical University, Ministry of Health of Russia

Email: i.a.shmelyov@samsmu.ru
Russian Federation, Samara

References

  1. Afanasyeva O.Yu., Kirpichnikov M.V., Yarygina E.N. Opportunities of application of mediation as an alternative means of settlement of conflicts in stomatology. Russian Judge. 2014: 10: 6–9. (in Russ.).
  2. Shmelev I.A., Sergeev V.V., Kupryakhin V.A. The mechanisms of regulation of disputes concerning inappropriate medical services support. Problemi socialnoi gigieni, zdravookhranenia i istorii meditsini. 2021; 29 (2): 278–81 (in Russ.). doi: 10.32687/0869-866X-2021-29-2-278-281
  3. Shamlikashvili Tz.A., Ostrovsky A.N., Kabanova E.A. et al. The mediation in health care: from law enforcement to dialog about rights. Sociology of Medicine. 2017; 16 (2): 75–81 (in Russ.). doi: 10.18821/1728-2810-2017-16-2-75-81
  4. Shamlikashvili T.A., Ostrovskii A.N., Silnitskaia A.S. et al. The implementation of system of effective prevention and resolution of conflicts into practice of Russian health care as a response to challenge of time: main tasks and means of their solution. Sociology of Medicine. 2015; 14 (2): 19–24 (in Russ.). doi: 10.17816/socm38692
  5. Chkhartishvili D.A. Including of meditation practice into the health system. Humanities of the South of Russia. 2016; 17 (1): 241–8 (in Russ.).
  6. Allamyarova N. Problems and development prospects of a pre-court dispute resolution between medical institutions and patients by a professional mediator. Social aspects of population health. 2017; 6: 10 (in Russ.). doi: 10.21045/2071-5021-2017-58-6-10
  7. Shmelev I., Sergeev V., Kupryahin V. To the problem of medical professional liability risk insurance in healthcare workers. Vrach. 2021; 32 (12): 44–7 (in Russ.). doi: 10.29296/25877305-2021-12-06
  8. Federal Law No. 193-FZ of July 27, 2010 «About an alternative dispute settlement procedure with the participation of an intermediary (mediation procedure)» (in Russ.). URL: http://www.consultant.ru/document/cons_doc_LAW_103038/
  9. The rights of patients and medical specialists of the Ulyanovsk region will be protected by the Mediation Center (in Russ.). URL: https://doctor73.ru/news/news/2015122412521022

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