I.P. Pavlov Russian Medical Biological HeraldI.P. Pavlov Russian Medical Biological HeraldРоссийский медико-биологический вестник имени академика И.П. Павлова0204-34752500-2546Eco-Vector474110.17816/PAVLOVJ2014468-73ArticlesСтатьиResearch ArticlePatient evaluation of general practitioners as a tool to improve the quality of primary health careОценка пациентами врачей общей практики как инструмент повышения качества первичной медико-санитарной помощи15122014224NO4 (2014)№4 (2014)687328102016Copyright ©; 2014, Odrinskiy V.A.Copyright ©; 2014, Одринский В.А.2014Odrinskiy V.A.Одринский В.А.http://creativecommons.org/licenses/by/4.0https://journals.eco-vector.com/pavlovj/article/view/4741

The analysis of patient satisfaction (n = 424) of the work of general practitioners and health care institutions at the primary health care level with the use of standardized EUROPEP questionnaires was carried out in Ukraine. The results show lower evaluation by patients of Ukrainian doctors activity and primary healthcare institutions on comparison with European data. For improve this situation need to implement organizational and educational activities.

Проведен анализ удовлетворенности пациентов (n=424) работой врачей общей практики и учреждений здравоохранения на уровне первичной медико-санитарной помощи с использованием стандартизированного опросника EUROPEP. Установлены более низкие оценки пациентами деятельности украинских врачей и учреждений первичного уровня в сравнении с европейскими данными, что указывает на необходимость внедрения организационных и учебных мероприятий для улучшения ситуации.

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