Personnel management in a medical organization: modern tools and technologies

Relevance: A loyal, engaged and satisfied employee is more productive and influences positively the overall productivity and success of the organization.

Objective: To study the characteristics of employees that directly affect labor productivity using three evaluation indicators (loyalty, engagement and satisfaction); information technology use is taken as an example.

Materials and methods: The research process was modeled using an empirical method. During the observation, an experiment with the use of information technologies was carried out.

Results: Corporate survey with the use of information technologies allowed us to computerize and correctly evaluate 1009 respondents. The analysis of qualitative and quantitative indicators followed the survey which helped us to understand the characteristics of the personnel, their productivity, attitude and loyalty to the organization.

Conclusion: The above methodology makes it possible to evaluate personnel in the shortest possible time, change the content of questionnaires for specific goals and objectives of the organization, create a database of the most productive employees or identify negative factors, evaluate the behavior of an employee in real situations in the future. This technique helps to remove numerous routine tasks from human resources managers, make their time free for solving other issues, thereby allowing them to be closer to employees, react faster to changes in the team, analyze data and manage human resources more successfully.