METHOD OF THE ANALYSIS OF MANAGERIALPROCESS BY THE DEGREE OF SERVICE OF THECONTROL SYSTEM BY SERVICES OF COMMUNICATION

Abstract


Managerial process by a degree of service of a control system by services of communication is considered. The method of construction and the analysis of model of managerial process by a degree of service based on a formalism of Colored Petri Nets is offered. Results of imitating modeling are received

About the authors

V P Mochalov

S V Jakovlev

References

  1. Бон Я.В., Кеммерлинг Г., Пондман Д. Введение в ИТ Сервис-менеджмент. М.: IT Expert, 2003. - 228 с.
  2. Засецкий А.В, Иванов А.Б., Постников С.Д.,Соколов И.В. Контроль качества в телекоммуникациях и связи // М.: Изд. Компания САЙРУС СИСТЕМС, 2001. - 336 с.
  3. Jensen К. Coloured Petri Nets: Basic Concepts, Analysis Methods and Practical Use. Vol. 1. Sprinter-Verlag, 1997. - 234 c.

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Copyright (c) 2008 Mochalov V.P., Jakovlev S.V.

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