THE METHOD OF ASSESSING THE QUALITY OF COMMUNICATION SERVICES OFFERED BY PROVIDERS FIXED


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Abstract

This article focuses on methods for assessing and determining the optimal target availability of client service providers, as well as the reliability of its transport network as a whole, taking into account the requirements for this service. The above method can be used as a service provider, its partners and customers for mutual control of SLA.

About the authors

Ad A Akchurin

S V Rodionov

References

  1. ITU Rec. G.1010: «Enduser multimedia QoS categories» 11/2001 <http://www.itu.int>.
  2. ITU Rec. G.827: «Availability performance parameters and objectives for end-to-end international constant bitrate digital paths» 09/2003 <http://www.itu.int>.
  3. TM Forum, SLA Management «SLA Handbook Solution Suite Version 2.0» 02/2009 <http://www>. tmforum.org <http://tmforum.org>.

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Copyright (c) 2010 Akchurin A.A., Rodionov S.V.

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This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

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