Constitutional legal regulation of the procedure of appeal of citizens to the institution of government administration

The purpose of this study was to consider the constitutional right of citizens to appeal in the context of regulating the interaction of citizens and government bodies. The objectives of the study are to analyze the concept of «the right of citizens to appeal», where much attention is paid to the types of appeals, as well as to study the role of the institution of citizens' appeal within the framework of the public administration system. At the same time, the author defines public administration as a complex social process acting as a structure and system of interrelated elements determined by its nature, goals, objectives and functions. And for effective government, according to the author, it is necessary to maintain a balance between the needs and interests of society. Conclusions: in order to increase the efficiency of governance, the state should take care of improving effective mechanisms, the main of which is to take into account citizens' appeals in the process of exercising public power, aimed at improving the quality of the activities of state bodies. And, without any doubt, one of the constructive concepts that contribute to the establishment of a balance of private and public interests is the institution of citizens' appeal to public authorities. As a result of a deep analysis of the issues of correlation and opposition of public and private interests, the author comes to the conclusion that the institution of circulation as a way of taking into account public opinion and the positions of legal entities is a form of expression of both interests. This is dictated by the fact that the right of citizens to appeal to state bodies and local self-government bodies is of a private-public nature.

the right of citizens to appeal, application, proposal, complaint, government bodies, public interest, private interest