Development of the Process Management Concept

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Abstract

The purpose of the study. The article is devoted to the analysis of the evolution of process management, starting from its inception to modern concepts. The key stages are considered, as well as four waves of process management. Conclusions. This article is a comprehensive study of the evolution of process management, describes the main stages of the development of the process approach in historical retrospect, and identifies four waves of process management and identifies the main trends characterizing the opportunities for further development of process management and its implementation in the activities of companies.

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About the authors

Alyona V. Zykova

MIREA—Russian Technological University

Author for correspondence.
Email: komakhina.alena@mail.ru
SPIN-code: 6096-3532
Scopus Author ID: 1175936

Senior Lecturer at the Department of Modern Management Technologies

Russian Federation, Moscow

Dmitry Yu. Denisov

MIREA—Russian Technological University

Email: denisov_d@mirea.ru
SPIN-code: 4281-6495
Scopus Author ID: 1152478

Head of the Department of Modern Management Technologies

Russian Federation, Moscow

References

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