Communicative competence of a nurse
- Authors: Svetlana S.L.1
-
Affiliations:
- I.I. Mechnikov North-West State Medical University
- Issue: Vol 25, No 2 (2023)
- Pages: 22-25
- Section: Note to the nurse
- URL: https://journals.eco-vector.com/0025-8342/article/view/321553
- DOI: https://doi.org/10.29296/25879979-2023-02-04
- ID: 321553
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Abstract
The article shows the importance of communication skills, or communicative competence in the professional activity of a nurse. Communicative competence includes informative components, emotional components and social perception. Social perception is provided by such psychological mechanisms as identification, empathy and reflexion. Professional communication breaks down under the influence of emotional stress, leading to the formation of “emotional burnout syndrome” in a nurse. The negative role of a nurse’s perfectionism and other psychological characteristics in the occurrence of chronic emotional overload is shown. Mental self-regulation, cheerfulness and optimism as well as a wide “role repertoire”, flexibility and plasticity of a nurse’s behavior serve as a preventive measure of professional stress. It has been shown that a condition for the effectiveness of a nurse’s professional activity is her own psychological comfort and positive emotional attitude.
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About the authors
Svetlana L. Svetlana
I.I. Mechnikov North-West State Medical University
Author for correspondence.
Email: S-Solovieva@ya.ru
Doctor of Psychological Sciences, Professor, Professor of the Department of Psychotherapy, Medical Psychology and Sexology
Russian Federation, St. Petersburg, Kirochnaya str. 41References
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