Public Confidence in Official Sources of Information in Crisis Situations

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Abstract

Public trust in the state is one of the main tools for successfully overcoming the crisis. The article presents the results of a study on the attitude of Russians to official information in crisis situations. On the basis of secondary data, the level of public confidence in official sources of information, including official statistics, was determined; on the basis of focus groups conducted with representatives of various age groups (n = 5), criteria for trust in information sources in a crisis situation were identified. It is concluded that Russians are skeptical about official sources of information in crisis situations.

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About the authors

Alexander G. Tyurikov

Financial University under the Government of the Russian Federation

Email: agtyurikov@fa.ru
Dr. Sci. (Sociol.), Professor; Head of the Department of Sociology of the Faculty of Social Sciences and Mass Communications Moscow, Russian Federation

Diana A. Kunizheva

Financial University under the Government of the Russian Federation

Email: dakunizheva@fa.ru
postgraduate student; assistant at the Department of Sociology of the Faculty of Social Sciences and Mass Communications Moscow, Russian Federation

Dmitry I. Markov

Financial University under the Government of the Russian Federation

Email: dimarkov1998@yandex.ru
postgraduate student; assistant at the Department of Sociology of the Faculty of Social Sciences and Mass Communications Moscow, Russian Federation

Kirill Yu. Mishin

Financial University under the Government of the Russian Federation

Email: kymishin@fa.ru
Deputy Head of the Educational and Scientific Sociological Laboratory at the Department of Sociology of the Faculty of Social Sciences and Mass Communications Moscow, Russian Federation

References

  1. Chuprov V.I., Mikheeva V.V. Trust in society as a factor in overcoming the crisis. Social and Humanitarian Knowledge. 2015. No. 4. Pp. 237-251. (In Rus.)
  2. Markov D.I. On the role of trust in the institution of individual pension capital. In: Financially competent behavior of modern youth: education, behavior strategies, social practices for the implementation of financial culture: Collection of scientific articles. Moscow, October 11-13, 2019. Moscow, 2019. Pp. 349-357.
  3. Tsaranov K.N., Tarbastaev A.G., Markov D.I., Komolova O.A. Dynamics of loyalty of patient representatives before and during the COVID-19 epidemic on the example of the Moscow children’s polyclinic to organizations. Health Manager. 2022. No. 7. Pp. 16-25. (In Rus.) doi: 10.21045/1811-0185-2022-7-16-25.
  4. Tyurikov A.G., Markov D.I., Mishin K.Yu. Evaluation of the regional information Internet space for improving the financial literacy of the population of Russia. Self-management. 2019. Vol. 2. No. 4 (117). Pp. 329-332. (In Rus.)
  5. Blau S. In the power of numbers. How numbers control our lives and mislead us. Moscow: Azbuka-Atticus, CoLibri, 2022. 220 p.

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