Features of Intra-Firm Communications of Industrial Enterprises in Turbulent Conditions

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Abstract

The purpose of this researchis to study the modern specificity of intra-firm communications of industrial enterprises. On the basis of a comprehensive analysis of approaches of various sciences to the phenomenon of intra-firm communications, the following conclusions were formulated in the paper. It has been established that intra-company communications at various levels (vertical links with management and subordinates, symmetrical and supportive communications with colleagues) significantly affect the psychological well-being of employees in conditions of high turbulence of the external environment. It is shown that trust in the organisation mediates the impact on employees' psychological well-being. This study deepens the understanding of psychological well-being of employees in industrial enterprises by examining the impact of internal communication on financial and economic performance.The results of the studycan become the basis for practical recommendations on how to promote the psychological well-being of employees by creating an effective intra-company communication environment, both at the level of the whole organisation and at the level of colleagues by increasing the trustworthiness of relationships.

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About the authors

Andrei M. Kushnir

Financial University under the Government of the Russian Federation; A. N. Kosygin Russian State University (Technology. Design. Art); Russian University of Transport (RUT-MIIT)

Author for correspondence.
Email: Ku7@bk.ru
ORCID iD: 0000-0002-4318-0190
Scopus Author ID: 57219595324

Dr. Sci. (Econ.), Professor, Professor, Department of Mass Communication and Media Business; Professor, Department of Economics and Management; Professor of the Department of Customs Law and Organization of Customs Affairs Law Institute

Russian Federation, Moscow; Moscow; Moscow

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