Enviar artigo por via de e-mail Principles and methods of construction and functioning of service enterprise'smanagement system in market conditions
- Autores: Klimenkova TA1
-
Afiliações:
- Krasnoyarsk State Trade and Economic Institute, Russia, Krasnoyarsk
- Edição: Volume 10, Nº 5 (2009)
- Páginas: 178-181
- Seção: Articles
- URL: https://journals.eco-vector.com/2712-8970/article/view/508700
- ID: 508700
Citar
Texto integral
Resumo
Principles of construction and functioning of management system by the enterprise of service sphere in conditions of the market, are considered. The model of relationships between causes and effects, reflecting influence the administrative actions on business-processes, that maintenances the appeal of firm's services is presented. The technique of estimation of quality of management system by the service firm is resulted.
Palavras-chave
Sobre autores
T Klimenkova
Krasnoyarsk State Trade and Economic Institute, Russia, KrasnoyarskKrasnoyarsk State Trade and Economic Institute, Russia, Krasnoyarsk
Bibliografia
- Коротков, Э. М. Генезис менеджмента / Э. М. Коротков, Е. Кузьмина // Проблемы теории и практики управления. 2006. № 1. С. 40-47.
- Панфилова, Е. Е. Современные подходы к оценке к-чества и эффективности корпоративного управления / Е. Е. Панфилова//Менеджмент сегодня. 2006. № 1. С. 38-48.
- Peters, T. J. Re-imagine! Business Excellence in a Disruptive Age / Thomas J. Peters. N. Y.: DK ADULT, 2003. 352 p.
Arquivos suplementares
