Email this article Principles and methods of construction and functioning of service enterprise'smanagement system in market conditions
- Authors: Klimenkova TA1
-
Affiliations:
- Krasnoyarsk State Trade and Economic Institute, Russia, Krasnoyarsk
- Issue: Vol 10, No 5 (2009)
- Pages: 178-181
- Section: Articles
- URL: https://journals.eco-vector.com/2712-8970/article/view/508700
- ID: 508700
Cite item
Full Text
Abstract
Principles of construction and functioning of management system by the enterprise of service sphere in conditions of the market, are considered. The model of relationships between causes and effects, reflecting influence the administrative actions on business-processes, that maintenances the appeal of firm's services is presented. The technique of estimation of quality of management system by the service firm is resulted.
Keywords
About the authors
T A Klimenkova
Krasnoyarsk State Trade and Economic Institute, Russia, KrasnoyarskKrasnoyarsk State Trade and Economic Institute, Russia, Krasnoyarsk
References
- Коротков, Э. М. Генезис менеджмента / Э. М. Коротков, Е. Кузьмина // Проблемы теории и практики управления. 2006. № 1. С. 40-47.
- Панфилова, Е. Е. Современные подходы к оценке к-чества и эффективности корпоративного управления / Е. Е. Панфилова//Менеджмент сегодня. 2006. № 1. С. 38-48.
- Peters, T. J. Re-imagine! Business Excellence in a Disruptive Age / Thomas J. Peters. N. Y.: DK ADULT, 2003. 352 p.
Supplementary files
