The system model and the law of the crisis of trust in conditions of transforming economic relations

The purpose of the article is to study the chain of interaction “challenge-action- confidence”, to build a system model of the dependence of the level of confidence on the impact of the challenge under the influence of the activity context and to formulate the law of the crisis of confidence, which reveals the process of its functioning in the conditions of transforming economic relations. The methodological basis of the study was humanistic and economic approaches, which made it possible to pay priority attention to the problems of interaction between challenge and confidence, as well as to the process of the influence of social mechanisms on the level of confidence. The use of the synthesis method made it possible to identify the author’s approach to the problem, and the application of the identification principle revealed shortcomings in the theory and practice of the interaction between challenge and confidence. The system-integrated approach made it possible to identify problems in the “challenge-confidence” chain, determine the role of the social mechanism in forming the context of this process, build a systemic model of the dependence of the level of confidence on the impact of a challenge under the influence of the context, and formulate the law of its functioning through the introduction of the concept of a crisis of confidence. The results of the work are: a new theoretical and empirical understanding of how a challenge, confidence and context interact in a single chain, a system model of the dependence of the level of confidence on the impact of a challenge under the influence of the context, and the law of the crisis of confidence, which reveals the process of its functioning. The main scientific conclusion is concluded in the position that under the influence of external and internal challenges to confidence, with its existing certain level, the process of functioning of the social mechanisms of its formation should be concentrated on making a creative response that makes it possible to reduce the impact of a challenge on confidence, and in specific conditions and increase the level of confidence based on the use of the positive component of the challenge.

economic relations, confidence, social mechanism, crisis of confidence, “challenge-action- confidence” model