Enviar artigo por via de e-mail PRINCIPLES AND METHODS OF CONSTRUCTIONAND FUNCTIONING OF SERVICE ENTERPRISE'SMANAGEMENT SYSTEM IN MARKET CONDOTOINS
- Autores: Klimenkova TA1
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Afiliações:
- Edição: Volume 10, Nº 4 (2009)
- Páginas: 223-227
- Seção: Articles
- ##submission.datePublished##: 15.12.2009
- URL: https://journals.eco-vector.com/2712-8970/article/view/508711
- ID: 508711
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Resumo
It is covered principles of construction and functioning of management system by the enterprise of service sphere in conditions of the market. The model of relationships between causes and effects, reflecting influence the administrative actions on business-processes, that maintenances the appeal of firm's services is presented. The technique of estimation of quality of management system by the service firm is resulted.
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Bibliografia
- Peters, T. J. Re-imagine! Business Excellence in a Disruptive Age / T . J. Peters. New York : DK ADU L T , 2003.
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- Панфилова, Е. Е. Современные подходы к оценке качества и эффективности корпоративного управления / Е. Е. Панфилова // Менеджмент сегодня. 2006. № 1. С. 38-48.
- Коротков, Э. М. Генезис менеджмента / Э. М. Коротков, Е. Кузьмина // Проблемы теории и практики управления. 2006. № 1. С. 40-47.
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